Guide

Waiting room screens that show the wait time and your practice news

You run a dental practice, a clinic or a surgery, and patients in the waiting room ask how long they will wait.

The short answer

Put a TV in the waiting room that shows the current wait, today's opening times and your practice news. Change the wait time from your phone at the desk.

Between notices, show your reviews, a QR code to book the next visit, or a fact for the day. The screen does not need patient data.

Announcement Board in a dental practice asking patients to give 24 hours' notice to cancel
Announcement Board in a dental practice asking patients to give 24 hours' notice to cancel
Opening times Board with Christmas and New Year hours, day by day
Opening times Board with Christmas and New Year hours, day by day

How to set it up

  1. Sign up free and pair the waiting room TV. Scan the QR code on the screen with your phone.
  2. Add a Live figures Board for the wait time. Type a new number from your phone when it changes.
  3. Add Opening Times, Announcements and Reviews Boards to the same Playlist.
  4. On Starter, a Data Source can read the wait time from a Google Sheet, a CSV file or an API, so nobody types it.

For example, you could show "Current wait: 15 minutes", then your Christmas opening hours, then a QR code to book a hygienist.

What you need, and on which plan

FeaturePlan
Live figures, Opening Times, Announcements, Reviews and QR CodesEvery plan
Daily fill-ins, for a quote or a fact each dayEvery plan
Data Sources, to fill the wait time from a sheet or an APIStarter and above

Questions

Does it connect to our patient system?

There is no direct link. Type the wait time from your phone, or a Data Source reads it from a Google Sheet, a CSV file or an API that your system can update.

Is it on the Free plan?

Yes, on one TV. Live figures, Announcements, Opening Times and Reviews are on every plan. Data Sources start on Starter, at £10 per TV a month ex VAT.

Will it show patient names?

No. NowBoard does not need patient data, and the Boards show only what you type or connect.